Our technology allows us to get agents up and running on common conversation types in a day. We're able to get up to speed quickly and stay up to speed through for peak season.
HiOperator is only possible in the digital era. Our software connects with your systems to empower our agents to learn quickly and deliver incredible accuracy.
We automate backend tasks to make our agents super efficient without removing the human touch.
We handle all of the recruiting, hiring, and training moving forward. Never have to deal with another classroom retraining or head count headaches.
We pull tickets automatically from your preferred CRM vendor into our custom system. You have full control over how and when we get tickets.
We charge for each conversation we solve. No onboarding fees. No hourly rates.
Pay for what you use.
We can onboard in a matter of days and we offer highly flexible contracts. Whether you need a large team to handle your support or some overflow assistance, getting started is easy.
HiOp rapidly onboards fast and offers highly flexible contracts. Before you know it, HiQ will augment your entire workflow — creating happy agents and satisfied customers.