Fully Automated & Exceptionally Personal Customer Support

Introducing HiQ™: The first fully automated customer support engine that leverages generative AI to provide delightful interactions and highly satisfied customers.

How HiOp Works

The Intelligent Customer Service Difference

HiOp is the first fully automated customer support solution that uses generative AI to provide personalized and effective responses — elevating the provider and customer experiences simultaneously. Dynamic. Reliable. Seamless.

Scaling Personalized AI Customer Support

HiQ by HiOp: Taking Customer Support, Personally

HiQ uses automation, refined LLMs, and generative AI to complete the entire customer service journey accurately, effectively, and personally.

Highly Trained Tech

HiQ uses automation, refined LLMs, as well as generative AI to complete the entire customer service journey personally and effectively.

End-to-End Integration

HiOp aggregates all service providers' information, then auto-tagging continually tracks the customer journey, categorizes support issues, and uses this information to reinforce workflows to improve customer service.

Pay-Per-Resolution

We charge for each conversation we solve. No onboarding fees. No hourly rates. Pay for what you use.

Customer Experience

Insights & News

Transform Your Customer Service

We can onboard in a matter of days and we offer highly flexible contracts. Whether you need a large team to handle your support or some overflow assistance, getting started is easy.

HiOp rapidly onboards fast and offers highly flexible contracts. Before you know it, HiQ will augment your entire workflow — creating happy agents and satisfied customers.