HiOp automates systems for leading customer service
HiOp integrates with all relevant company platforms and aggregates information into HiQ. This streamlines agents' workflow and achieves better customer satisfaction.
Plugging HiOp's automated system into your company is like onboarding an instantly effective new agent. Our technology is rigorously refined to solve issues quickly & accurately.
Our primary channels are email, SMS and live chat. Voice coverage is available for qualifying clients.
We can rapidly scale up or down based on your company’s evolving need.
We love to communicate! Our account managers will provide weekly reports and are always in contact to learn what we can do better for our clients.
HiQ's generative AI requires minimal agent oversight to resolve client tickets faster, more accurately, and very cost-competitive on a per-resolution basis.
The best way to learn more about HiOperator is to shoot us a note at firstname.lastname@example.org, but in the meantime, the following are a few commonly asked questions that we hope are helpful!