US-Based Customer Support
Our software connects with your systems to empower our agents to learn quickly and deliver incredible accuracy.
Onboarding HiOperator is as simple as onboarding a new, highly experienced agent. Show us the ropes and we can start solving conversations our first day.
Our primary channels are email, SMS and live chat. Voice coverage is available for qualifying clients.
Never worry about a backlog again! We can rapidly scale to handle changes in your volume.
We love to communicate! Our account managers will provide weekly reports and are always in contact to learn what we can do better for our clients.
On non-voice channels, because our tech makes our agents significantly faster, we are often able to be very cost competitive on a per resolution basis, even against offshore and nearshore options.
The best way to learn more about HiOperator is to shoot us a note at email@example.com, but in the meantime, the following are a few commonly asked questions that we hope are helpful!