Full Service Customer Support

We support the majority of your conversation types, not just
Tier 1 tickets. Our team lives in Slack, just like yours does!

Built For The Exception

Technology That Solves
Complex Customer Issues

HiOp leverages sophisticated technology that analyzes information across systems and accurately determines outcomes in complex situations. Where chatbots stumble post Tier 1, HiQ is purpose-built to solve Tier 2 & 3 issues with ease.

Transform Your Customer Service

We can onboard in a matter of days and we offer highly flexible contracts. Whether you need a large team to handle your support or some overflow assistance, getting started is easy.

HiOp rapidly onboards fast and offers highly flexible contracts. Before you know it, HiQ will augment your entire workflow — creating happy agents and satisfied customers.