Full Service Customer Support

We support the majority of your conversation types, not just
Tier 1 tickets. Our team lives in Slack, just like yours does!

Full Service Solution

Our Tech Makes Us Great at Tier 2 & 3

Unlike chatbots, we're not just a Tier 1 solution. Because our automation software makes our agents stronger, we bring the most leverage to Tier 2 & 3 conversations that require systems access & complex decisioning.

Your HiOperator account team includes your Account Manager, Workflow Engineer, and Operations Team. You'll meet with us weekly/monthly and we'll report back on what we're hearing from your customers. Process changes? Just let your Account Manager know!

Our primary channels are email, SMS and live chat. Voice coverage is available for qualifying clients.

Let's transform your customer service.

We can onboard in a matter of days and we offer highly flexible contracts. Whether you need a large team to handle your support or some overflow assistance, getting started is easy.

Learn about HiOperator
Talk to our Team

We can onboard in a matter of days and we offer highly flexible contracts. Whether you need a large team to handle your support or some overflow assistance, getting started is easy.