Fully Automated & Exceptionally Personal Customer Support
Introducing HiQ™: The first fully automated customer support engine that leverages generative AI to provide delightful interactions and highly satisfied customers.
The Intelligent Customer Service Difference
HiOp is the first fully automated customer support solution that uses generative AI to provide personalized and effective responses — elevating the provider and customer experiences simultaneously. Dynamic. Reliable. Seamless.
HiQ by HiOp: Taking Customer Support, Personally
HiQ uses automation, refined LLMs, and generative AI to complete the entire customer service journey accurately, effectively, and personally.
Highly Trained Tech
HiQ uses automation, refined LLMs, as well as generative AI to complete the entire customer service journey personally and effectively.
End-to-End Integration
HiOp aggregates all service providers' information, then auto-tagging continually tracks the customer journey, categorizes support issues, and uses this information to reinforce workflows to improve customer service.
Pay-Per-Resolution
We charge for each conversation we solve. No onboarding fees. No hourly rates. Pay for what you use.
Insights & News
Transform Your Customer Service
We can onboard in a matter of days and we offer highly flexible contracts. Whether you need a large team to handle your support or some overflow assistance, getting started is easy.
HiOp rapidly onboards fast and offers highly flexible contracts. Before you know it, HiQ will augment your entire workflow — creating happy agents and satisfied customers.