SMSBot: Powerful CS Chatbot For Text Messaging

Provides conversational and helpful customer support using revolutionary SMS native generative AI

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Dynamic Customer Texting

On-Brand SMS Support

SMSBot delivers powerful generative AI chatbot functionalities right to your customer's SMS channel. Now you can engage, assist, and delight customers directly on users' phones.

Bring Automation to SMS

SMSBot is not just another texting tool. By merging chatbot functionalities like info-gathering, automated responses, and efficient issue resolution, we elevate every text exchange to a powerful interaction, driving customer satisfaction to new heights.

Seamlessly Integrate

SMSBot smoothly connects with your current systems — including e-commerce platforms, digital subscriptions, and/or other internal tools — by extending your brands chat capabilities without drastic changes or the hassle of manually switching channels.

Clear Ticket Queues

Backlogs frustrate loyal users and delay responses. SMSBot's smart recognition knows when to answer right away and when to transition to a live agent. Now your brand can maximize resolutions and delight customers with the right level of attention — all within their trusted SMS channel.
SMSBot

Frequently Asked Questions

When chatbots emerged, they changed how businesses interacted online. Now, SMSBot is pioneering that same transformation for text messaging. Imagine all the interactive menus, prompt issue resolutions, and advanced info-gathering you expect from chatbots, now available every time a customer sends a text. It's not just support; it's an evolution in customer communication.

What exactly is SMSBot?

How does SMSBot integrate with our existing systems?

Can SMSBot understand and answer any question about our company?

Do we need to train SMSBot?

How do we get started with SMSBot?

Can SMSBot do other things like email, chat, etc?

CS Personalization At Scale

We can onboard in a matter of days and we offer highly flexible contracts. Whether you need a large team to handle your support or some overflow assistance, getting started is easy.

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By messaging, you agree to receive messages from us at the cell phone number that you use to message us from. Please note that these messages may be automated. Consent is not a condition of any purchase. Reply HELP for help and STOP to cancel. Msg and data rates may apply.

If you're ready to create brand obssison by providing your customers with the most helpful interactions and elevating your organization with new data insights, we cannot wait to hear from you!